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Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is visible on each and every page. A context menu will open. It offers in-depth info about all the actions that you can perform on the given page. Each pop-up window shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide variety of how-to videos explaining how to use our web hosting Control Panel. They're shot for those of you who want to see how things are getting done rather than only reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you are looking for, take a look at our extensive Frequently Asked Questions section, which comprises questions asked by real people and offers real solutions. We regulary update our Frequently Asked Questions section with new questions & answers in an attempt to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can touch base with our excellent team of tech support engineers available 24-7 and eager to help you with any query. Each support ticket you open will be responded to within one hour (the average support ticket response time being approximately 20 mins), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 121746

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com